Testimonials from Carpet One customers like you.

Exceptional Experience

kitchen-floor-installation-carpet-one-floor-and-home"I don't take the time to write testimonials because I'm a busy mom raising a young family.  The experience has to be exceptional for me to take the 10 minutes out of my day and in this case it was.  My family was in the market to purchase hardwood, carpet, and tile for my home update.  I shopped all the national chains first starting with Lowes and Lumber Liquidators.  I grew increasingly frustrated with the process at Lowes because they would only send a measure person out to my home and not a salesperson to help with the design.  Since I was flooring my entire home, I grew increasingly frustrated with paying to take multiple samples home, talking to different people in the flooring department every time I called (I had to explain the project from start every time I talked to a new person)and the lack of communication.  I was overwhelmed trying to manage all the details.  I found hardwood at Lumber Liquidators I liked but grew concerned when I found articles about high carcinogens in some of the imported hardwood LL sells.  I try to buy people friendly products whenever possible when I can because of my 3 young children.  The oldest has bad asthma.  I had to research about Green friendly products on my own because know one could answer the questions.  My neighbor referred me to Carpetland Carpet One and I finally started making some progress.  Becky came to my house and had products pre-selected based on our conversations over the phone.  When I went into the store, the showroom manager, John, knew the details of my job and helped finalize everything why Becky was on vacation.  EVERY product in the store has a green score card so I knew what products were actually green certified and were the safest for my children.  The wool carpet took 10 days to get in but John kept in touch with me the whole process."   — Rachel